mage Legal Notice

We at mage operate an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. This legal notice sets out the conditions under which we operate, our jurisdiction policy, and your responsibility to verify compliance with your own location's laws before accessing our platform.

Our service is not available globally. We do not offer accounts or services to users in jurisdictions where online wagering is prohibited by local law. It is your sole responsibility to determine whether accessing mage is legal in your jurisdiction and to comply with all applicable local regulations.

If you have questions about our legal status, regulatory compliance, or jurisdiction restrictions, contact our support team directly.

Service availability and jurisdiction restrictions

We at mage provide our platform only to users in jurisdictions where online gaming and sportsbook activity is legally permitted under local law. Our service is unavailable to users located in jurisdictions where such activity is prohibited, restricted, or requires a local license that we do not hold.

We do not advertise, solicit, or market mage in jurisdictions where we cannot legally operate. We implement geolocation checks and account-verification procedures to prevent unauthorised access from restricted jurisdictions. If we discover that a user is located in a prohibited jurisdiction, we reserve the right to suspend that account and process any outstanding balance as a withdrawal to the original payment method.

If you are uncertain whether mage is available in your location, do not open an account. Contact our support team to confirm service availability in your jurisdiction before you begin.

User responsibility for legal compliance on mage

By opening an account on mage, you confirm that you are legally permitted to access our platform in your jurisdiction and that you take full responsibility for verifying this compliance yourself. We do not provide legal advice about local regulations, and we do not guarantee that our platform is legal in any particular location.

It is your obligation to understand the gaming laws that apply to you. If you are unsure, consult a local legal professional before accessing mage. We assume no liability if you access our platform in violation of your local laws.

Account eligibility and restrictions

To open an account on mage, you must be at least eighteen years old and capable of entering into legal contracts under the laws of your jurisdiction. You cannot hold a mage account if you are subject to any court order, regulatory direction, or legal prohibition that prevents you from engaging in online gaming or sportsbook activity.

We require identity verification before you can withdraw funds. During this process, we collect your full name, date of birth, and government-issued ID number (KTP, SIM, or passport). We use this information solely to verify your identity and comply with financial-regulation requirements. If you provide false or misleading identity information, we reserve the right to close your account and forfeit any balance.

We do not knowingly accept accounts from users under eighteen, from users in prohibited jurisdictions, or from users with known involvement in money laundering, fraud, or terrorist financing. If we discover such activity, we will close the account immediately and report to relevant authorities as legally required.

Age requirement

You must be at least eighteen years old to hold a mage account.

Identity verification

We require government ID and personal details before you can withdraw. Verification is one-time unless regulatory updates occur.

Jurisdiction check

We verify that your location permits access to mage. We may suspend accounts located in prohibited jurisdictions.

Fraud prevention

We reserve the right to close accounts involved in fraud, money laundering, or criminal activity.

Payment methods and financial compliance

We at mage accept payments only through licensed, regulated channels: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). All deposits and withdrawals are recorded and reported to financial-compliance authorities as required by law. We do not accept cash, cryptocurrency, or any payment method that bypasses financial tracking.

We use your payment information solely to process deposits and withdrawals. We do not share your payment details with third parties except our banking and e-wallet partners, and only as necessary to complete transactions. All payment data is encrypted and stored securely according to industry standards.

If we detect suspicious transaction patterns—unusually large deposits, rapid cycling of deposits and withdrawals, or patterns consistent with money laundering—we reserve the right to suspend your account, request additional verification, or close your account entirely and report to authorities as legally required.

Data protection and privacy notice

We at mage collect and store your personal data—name, email, phone, identity document, payment method, and gaming history—for the sole purpose of operating our platform, processing payments, and complying with legal and regulatory requirements. We do not sell your data to third parties.

We encrypt all data in transit and at rest. We restrict access to your data to employees and contractors who require it to provide our service. We retain your account history for at least five years to satisfy financial and gaming regulations, then securely delete it unless longer retention is legally required.

We may be legally compelled to share your data with law enforcement, tax authorities, or regulatory agencies. In such cases, we will comply with the legal order unless prohibited from doing so by law. For detailed information about how we handle your data, see our privacy policy.

Gaming rules and outcome integrity

Our mage platform offers sportsbook (football including Liga 1 and Piala Indonesia, badminton, esports), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). Each game category displays its rules before you engage. We do not guarantee any outcome; all gaming depends on chance and involves the inherent risk of loss.

Sportsbook outcomes are determined by actual match results. Live-dealer results are determined by actual card draws and spins. Slot outcomes are generated by licensed random-number generators. We do not manipulate odds, predict results, or guarantee payouts. Every stake you place may result in a loss.

If you believe there is an error in a game result, contact our support team with your account ID, game details, and the date and time of the disputed transaction. We will investigate and provide a record of what occurred. If a game malfunction caused an incorrect payout, we will correct your balance.

Dispute resolution and legal process

If you have a dispute with mage—regarding account balance, game results, payment processing, or any other matter—contact our support team with details of the issue. We will investigate and respond within seven business days. We keep a record of all disputes and resolutions for regulatory compliance.

If our support process does not resolve your dispute, you may pursue further action through legal channels available in your jurisdiction. Our terms and this legal notice are governed by the laws of the jurisdiction in which mage is registered. Any legal action arising from your use of mage will be conducted in the courts of that jurisdiction, unless local law permits you to pursue action in your own jurisdiction.

We do not waive any defences available to us under law. We reserve the right to seek recovery of any fraudulent losses, chargebacks, or unpaid gaming debts through legal process.

Contact information for legal inquiries

If you have questions about our legal status, jurisdiction policy, data handling, or any other legal matter, contact our support team through the contact form on mage.best. Provide your account ID (if applicable) and a clear description of your inquiry. We will respond within two business days with legal information or a referral to appropriate channels.

For urgent matters involving account security, fraud, or account suspension, prioritise your inquiry by noting "Urgent" in the subject line. Our compliance team will address urgent legal matters within one business day.

Summary of mage legal position

We at mage operate only in jurisdictions where local law permits online gaming and sportsbook activity. We are not licensed in any specific country, and we do not claim to be. Availability depends on whether your location's laws allow such services. It is your responsibility to verify compliance with your local laws before accessing mage.

Our platform integrates payment methods trusted across Indonesia—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, e-wallet—to ensure transparent, regulated financial flows. We comply with anti-money-laundering standards and report suspicious activity to authorities as required.

If you have any legal questions or concerns about your eligibility to use mage, contact our support team before opening an account. Do not access mage if you are unsure about the legal status of online gaming in your jurisdiction.